We dispatch all our orders ourself, wrapped by hand in the SSJ HQ. We ship via Royal Mail a minimum of once a week so you should never wait more than 7 days for an order, and all international orders over £20 are sent tracked for security. All our orders are now shipped in recyclable card boxes for environmentally conscious reasons as well as to make sure our products reach you in a perfect condition. Mugs are also now shipped in extra heavy duty, purpose designed card mailing boxes. All orders come with a free limited edition postcard, some stickers and are wrapped with love x